Home
Sales ExcellenceAboutBenchmarkBlogContact
Free Rep Gap Analysis →
Training 02

75% of reps never link what they sell to real business impact. This training changes that.

In discovery, we create differentiation. In the demo, we confirm it. In deal management, we protect it. I train your AEs on the full conversation — from opening to close — using their actual call recordings.

For
Account Executives
Duration
7–8 hours total (split sessions)
Group size
Min 5 · Max 12
Format
Remote or on-site
Win rate trajectory — typical client over 7 quarters
38%
Q1
41%
Q2
40%
Q3
52%
Q4
58%
Q1+
64%
Q2+
Before training After training
500+ European SaaS sellers trained · 140+ B2B SaaS & AI teams · 1,400+ calls reviewed
What we cover

Topics built around what I find in your team

Before the training, I review your team's actual data — calls, emails, pipeline, KPIs. Every topic below is adapted to the specific gaps I find. Click each to expand.

1
Call Opening & Control
Most reps lose the call in the first minute.

I train POV-based openings, upfront contracts, respect contracts, and discovery prompters built around your team's own call recordings. Reps learn to take control of the conversation without sounding aggressive.

Learning goals
  • Open with a point of view that creates immediate credibility
  • Set an upfront contract that puts you in control of the agenda
  • Use discovery prompters to avoid awkward silences and passive listening
2
Discovery Depth: Situation, Pain & Impact
Most reps stop at situation questions. Urgency lives deeper.

The three layers every rep must master. I score calls on situational, pain, and impact questions and show reps how to move from surface-level facts to the business cost of inaction — where urgency actually lives.

Learning goals
  • Distinguish situational, pain, and impact questions and use each deliberately
  • Quantify the business cost of inaction in the prospect's own language
  • Build urgency through consequence, not pressure
3
Discovery Depth: Uncovering What Buyers Don't Know Yet
The biggest deals come from revealing unconsidered problems.

I train the VET framework (Validate, Expand buying vision, Test relevance) and the Ask-Suggest-Inform model to move beyond passive questioning. Reps learn to teach buyers something new about their own situation.

Learning goals
  • Apply the VET framework to expand the buyer's view of the problem
  • Use Ask-Suggest-Inform to introduce insight without being prescriptive
  • Shift from reactive questioning to proactive problem-shaping
4
Competition, Timeline & Urgency
Surface what is really driving the decision — and when.

I train two levels for both. On competition: how to surface it, understand buying criteria, challenge assumptions, and shape the decision. On timeline: trigger questions, pressure questions, and how to test real urgency.

Learning goals
  • Surface and reframe competitive assumptions before they harden
  • Use trigger and pressure questions to separate real timelines from polite ones
  • Influence the evaluation criteria in your favour during discovery
5
Decision Making Unit & Process
One contact is not a deal. Multi-threading wins.

I show real CRM data from the team's own pipeline on how stakeholder coverage predicts win rate, and train reps to map the DMU, suggest a path to closure, and stay in control of next steps.

Learning goals
  • Map the full decision making unit and identify hidden blockers
  • Drive multi-threading conversations without alienating your main contact
  • Own next steps that commit the buyer, not just you
6
Demo: Discovery-Demo Sync & Prioritisation
A demo not built on discovery is a product walkthrough.

I train reps to open with a pain recall, confirm priorities live, and show only what matters. Relevance beats abundance every time.

Learning goals
  • Open every demo with a pain recall that re-anchors the prospect
  • Confirm and reprioritise pain points live before showing anything
  • Cut features ruthlessly and show only what maps to stated impact
7
Demo: Storytelling, Anchoring & Decision Process Survival
Stories make demos 22% more memorable — and far more valuable.

I train the Context-Challenge-Response-Result framework, pain-solved anchoring after each module, and how to close the demo with a reverse timeline that keeps the deal moving.

Learning goals
  • Build and deliver a customer story using the CCRR framework in under 5 minutes
  • Anchor each demo module to a specific pain already confirmed in discovery
  • Close the demo with a reverse timeline that creates shared accountability
Optional add-ons
Included based on team needs
After the baseline analysis I propose which add-ons make sense for your specific team. They are part of the engagement — not extras to upsell.
Storytelling in the Demo
A dedicated module on the story arc, how to build customer stories tied to specific pain points, and how to deliver them in under 5 minutes.
PLG Discovery
How to run discovery when prospects are already using your product and product signals are available to shape the conversation.
Executive Buyer Discovery
Adapting the opening, questioning depth, and deal management approach for C-level and senior stakeholders.
Presenting & Discussing Price
How to introduce pricing confidently, handle negotiation, and avoid discounting as the default response to pushback.
From the benchmark data

What the benchmark data shows about sales calls

Across 1,400+ scored calls, the gap between top performers and the rest is clearest in three areas. These are the skills most reps never develop because nobody shows them what good looks like.

0.23
Avg business impact score (scale 0 to 1)
75%
Of reps score zero on business impact
0.10
Avg customer stories score
Read the full European B2B SaaS & AI Sales Benchmark 2026 →
Outcomes

What your team walks away with

Higher win rates

Deals that close because reps differentiate in discovery and demo, not because they discount.

Shorter deal cycles

Calls that create urgency and move deals forward with clear, committed next steps.

Less discounting

Value anchored before pricing, so reps compete on impact rather than price.

Is this for you?

This training is for you if any of this sounds familiar

Win rates are flat or declining
You can see something is wrong in the conversation, but cannot pinpoint exactly where deals are slipping.
Discovery stays shallow
Reps gather facts but never reach pain, impact, urgency, decision dynamics, or future state — the layers where real differentiation is built.
Demos are feature-led, not value-led
Discovery and demo are disconnected. Reps show the product instead of confirming and solving the pain they uncovered.
Demos lack storytelling and narrative
Prospects sit through walkthroughs without ever feeling the weight of what changes if they buy — or if they do not.
No shared framework or common language
Different reps work in different ways, making consistent coaching nearly impossible and results unpredictable.
What clients say

Results that speak for themselves

"
Nils has supported us in building a data-driven outbound process that fuels the growth of our business.
MK
Mike Keyzer
Scalability & Growth Manager · Taxibutler
"
The sales team enjoyed the training and got both new ideas and confirmation.
MR
Michel Rasing
Sales Lead · Channable
"
I really loved how real world examples were brought forward in the training.
MW
Matthias Wolf
CCO / Co-Founder · Firstbird
Why Nils

How this training is different

AreaMy approachTypical training providers
GoalFix the specific bottlenecks holding your team backBroad training that could be "press play" for any team
MethodologyRooted in science, psychology, and behaviour changeSilver bullets, hacks, or volume-based formulas
Training designCurriculum, exercises, and homework built around your team's real contextStandardised content with minimal adaptation
Audience fitBuilt specifically for B2B SaaS and AI sales teamsPositioned for "all sales teams" regardless of context
GeographyDesigned for European teams and their market realitiesMostly American techniques that often do not translate to Europe
LanguagesGerman, Dutch, and EnglishEnglish only
ScopeHolistic: management, coaching, process, and executionIndividual skill improvement only
Examples usedYour team's own calls, deals, and workflowsGeneric examples and abstract best practices
FAQ

Frequently asked about this training

Can I do the demo training without the discovery training?
No. The two are closely linked because a good demo should focus solely on the pain points uncovered in discovery. In many real-world sales processes the two calls are merged anyway. This training covers both together precisely because that is the reality most teams operate in.
How are the sessions structured?
Remote training is delivered across three sessions of 2.5 hours each, typically spread over two weeks. On-site training is split into two blocks of 3.5 to 4 hours. In cases where splitting is not possible, I can deliver the full training in one day of 7.5 to 8 hours with sufficient breaks built in, though this is not the preferred format.
How many participants can join?
The minimum is 5 and the maximum is 12. For larger groups, I simply split into separate sessions.
Is this only for Account Executives?
No. It is valuable for anyone conducting early-stage conversations, including SDRs and founders. That said, I believe AEs should own the majority of the discovery phase while SDRs focus on light pre-qualification.
Will this work with our existing methodology like MEDDIC or SPICED?
Yes. I align with your preferred methodology. MEDDIC and similar frameworks are primarily about data collection, but the underlying conversation skills are evergreen. I build on what you already have rather than replacing it.
Is this eligible for Dutch SLIM subsidy?
Yes. For Dutch MKB companies (under 250 FTE), up to 60% of the training cost can be subsidised through SLIM. Application windows are March and September 2026. I can help you navigate the application.
Are sessions recorded?
Yes, upon request. Recordings and all training materials are shared with participants at the end of the programme.
Can I get an untailored training, or as an individual rep?

If you're a sole rep looking to sharpen your craft, that's admirable — and there are great open courses out there for you. My training philosophy considers the reality you're selling in (your company, your buyer, your data) as a whole. Best technique in the world won't carry you if you're operating in a misaligned environment. This training tackles both. So I only run it for teams within a single company.

What does it cost?

Investment scales per team and duration. Day rate is independent of how many reps participate (up to the cap of 12). Minimum engagement is 2 days — one for preparation and tailoring based on your actual calls, one for delivery. Reach out for a tailored quote based on your team and goals.

Let's find what's holding your team back

Send me one call from your top rep and one from a mediocre performer. I'll show you the exact gap and how to close it.